Internal factors are defined as factors that arise from inside the organisation and can be controlled by organisations. Which of the following best expresses this definition?

• A. True
• B. False
• C. Not always true
• D. Cannot be controlled

Answer: (A)

Internal factors are those that originate within the organization and can be influenced or changed through management decisions, policies, and actions. Because they come from inside, the organization has direct control over them to some degree. Examples include organizational structure, management style, corporate culture, available resources, processes, and staff skills. This is why the statement fits: internal factors arise from inside and can be controlled by the organization, as opposed to external factors like market conditions or regulations, which are outside and not controllable. Some internal elements may be challenging to change quickly, but they remain within the organization’s sphere of influence, which is why True is the best answer.